JanWatchdog (जन निगरानी)

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National Urban Digital Mission (online municipal services): eligibility, documents and how to use it

Public service All India Checked against official sources · updated 26 Oct 2026

How to use it2 steps · 0 documents to keep ready

Who can use it

  • Residents of towns and cities. The mission, launched in February 2021, builds shared digital systems so that urban local bodies can offer municipal services online.

How to use National Urban Digital Mission (online municipal services), step by step

  1. Use your State's or city's municipal services portal for property tax, water bills, trade licences, birth and death certificates and complaints, where these are online.
  2. If an online service does not work, complain to the urban local body's helpline. If it is not put right, complain on CPGRAMS (pgportal.gov.in).

Sources: National Urban Digital Mission facilitates electronic delivery of municipal services, PIB

JanWatchdog does not take applications, documents or fees. Apply on the official portal or at the office named above; applying is free and no agent is needed.

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