JanWatchdog (जन निगरानी)

People's Public Expenditure Intelligence: Centre • States • UTs • Districts • Schemes

Safety on trains and at stations: eligibility, documents and how to use it

Checked against official sources · updated 3 Oct 2026

Who can use Safety on trains and at stations

Complain on RailMadad

How to use Safety on trains and at stations, step by step

  1. During a journey, call the railway helpline 139 for security help or emergencies.
  2. Or file a complaint on RailMadad (website or app) with your PNR.
  3. Women travelling alone can ask the RPF's Meri Saheli teams for help at stations and on trains.

Sources: RailMadad, Indian Railways

JanWatchdog does not take applications, documents or fees. Apply on the official portal or at the office named above; applying is free and no agent is needed.

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