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One Stop Centres (Sakhi) and Women Helpline 181: eligibility, documents and how to use it

Checked against official sources · updated 3 Oct 2026

Who can use One Stop Centres (Sakhi) and Women Helpline 181

Call 181

How to use One Stop Centres (Sakhi) and Women Helpline 181, step by step

  1. Call the Women Helpline 181 (24 hours) for help, information and referral. In an emergency, call 112.
  2. Go to the One Stop Centre of your district (usually at or near the district hospital). It is open 24 hours.
  3. The centre gives emergency shelter for up to 5 days, medical help, counselling and police and legal help, and helps file the FIR.
  4. Ask the centre to connect you with free legal aid from the District Legal Services Authority.

Sources: Mission Shakti, Ministry of Women and Child Development · Ministry of Women and Child Development

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